Good Word Reviews — Jacksonville, FL
More Google reviews. Higher in the map pack. Every month.
We run the review and reputation system for local businesses in Jacksonville, so the people already searching for you find you first.
Who we are
We are Good Word Reviews. We turn the customers you already served into Google reviews, and those reviews into phone calls.
How it works
How it works
Three steps. You keep doing your job.
1. Free audit
We pull your Google Business Profile and the businesses ranking above you, and show you the exact gap in a five-page report.
To: today's completed jobs
Hi {first_name} — thanks for choosing us today.
How did we do? It takes about 30 seconds:
g.page/harbour-plumbing
Reply STOP to opt out.
Sent to 142 customers
2. We build the ask
We set up the request flow by text and email, so every finished job politely asks for a review without you remembering to.
Reviews
Rating
Map rank
Replies
Report:
Report:
3. Reviews come in
Each month you get a report: reviews gained, rating moved, where you now rank. We keep tuning it.
Services
What we actually do
Everything here aims at one number: how many people call you.
Sorry we missed you — text us here
Missed-call text-back
A missed call is a lost job. When you cannot pick up, the caller gets a text within seconds so the lead does not go to the next name on the list.
Review request to today’s jobs
Send
Review requests on autopilot
Every completed job triggers a request by text and email. Timed, followed up once, never sent twice to the same customer.
Harbour Plumbing
Plumber · Jacksonville
Coastal Air & Heat
HVAC contractor · Jacksonville
Category
HVAC contractor
Reviews
412
Rating
4.7
Verified
Yes
Rebuild profile
Google Business Profile rebuild
Categories, services, hours, photos and posts, set up the way Google actually ranks rather than the way the setup wizard suggests.
Rank and rating reports
A monthly one-pager: your rating, your review count, and your position on the map against the businesses beating you.
Replies written for you
Every review answered within a day, in your voice. Google weighs response rate, and customers read the replies before they call.
Why it works
Why this moves the needle
Three reasons reviews beat almost anything else you could spend the money on.
You already paid for it
The customers are already walking through your door. Nobody is asking them for a review. That is growth you have already bought and never collected.
The map pack is the game
Most people never scroll past the three businesses Google shows on the map. Rating and review count largely decide who those three are.
It runs without you
Once it is set up nothing lands on your to-do list. You get a report each month and more calls in between.
Pricing
Simple pricing
No contracts. Cancel any month.
Contact
FAQs
Straight answers
The questions owners actually ask before they start.
How do you actually get more reviews?
Do you hide the bad reviews?
How long before I see anything?
What do you need from me?
What if it does not work?
Good Word Reviews
Find out where you actually rank
The audit takes us about a day. No call needed to get it.